A customer satisfaction survey ensures that your existing customers become even more satisfied and remain loyal to your organization. So, to be of added value to your customers, it’s crucial that you gain insight into their level of satisfaction. In our MEASUREMENT module, you can easily create a survey and send it to them. This survey can also be linked to your action list, and a statistical and trend analysis can then be performed. You also have the option to send these surveys electronically (e-surveys).
