Register, follow up and investigate uniformly
Make a step-by-step registration of every internal and/or external complaint.
Maintain the overview from one central management system.
Quickly notify the correct managers using internal notifications.
Start automatic actions on the basis of standard or company-customized workflows.
Generate standard e-mails quickly using templates.
Identify and analyse the primary causes and consequences according to your own investigatory methods.
Perform extensive statistical analyses on the basis of your complaint registration and investigations.
Work on continuous improvement and prevent recurrences.
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